Charity Digital – Topics – The best digital inclusion resources for people and organisations

Check out the digital inclusion hub!
Not everyone has equal access to the benefits of the digital world, and that’s a huge problem. People from any background and age group can be digitally excluded – and for a number of different reasons. A lack of meaningful access to the internet makes it difficult to find and use essential services and information, results in exclusion from online society, undermines ability to stay in touch with friends and family, and creates barriers to work and education.
Whether you are looking for support for yourself or a loved one, are trying to make your organisation’s online presence more inclusive, or wish to join the network of charities, companies, and public sector bodies working on the cause, this page has the resources for you.
Support for people
Skip to: How can I get help in my local community?
Skip to: Who can help me access the internet and devices?
Skip to: How can I make my devices more accessible to me?
Skip to: How can I improve my digital skills and confidence?
Skip to: How can I look after the wellbeing and safety of myself and others online?
Resources for organisations
Skip to: What is digital inclusion and what does it mean for my organisation?
Skip to: What is the latest digital inclusion news and research?
Skip to: How can I work with others on digital inclusion?
Skip to: How can I make sure my organisation’s digital presence is accessible to everyone?
Skip to: How can I safeguard the digital wellbeing and safety of my organisation’s stakeholders?
Skip to: How is the public sector working on digital inclusion?
Support for people
If you or someone you know needs a device, access to the internet, or help feeling more confident online, look through the resources below. This section also includes resources to help make devices more accessible, as well as information about how to participate safely online and improve inclusion for everyone.
How can I get help in my local community?
Who can help me access the internet and devices?
How can I make my devices more accessible to me?
How can I improve my digital skills and confidence?
How can I look after the wellbeing and safety of myself and others online?
Resources for organisations
Organisations of all kinds have a part to play in digital inclusion. This involves actions such as ensuring your website is accessible to all users, safeguarding users through cyber security, and improving stakeholders’ access to devices and the internet. Find all the resources you need below.
What is digital inclusion and what does it mean for my organisation?
What is the latest digital inclusion news and research?
How can I work with others on digital inclusion?
How can I make sure my organisation’s digital presence is accessible to everyone?
How can I safeguard the digital wellbeing and safety of my organisation’s stakeholders?
How is the public sector working on digital inclusion?
Find out more
Our 2024 Digital Inclusion Summit revealed how charities can help can make the digital world a safer, happier, more inclusive place, from improving access to digital devices to demystifying cyber security. Click here to watch the session recordings for free.
Our report, ‘Digital inclusion in the UK charity sector’, uncovers charity practitioners’ attitudes towards digital inclusion, including the challenges charities face in reaching out to service users and how they are making the most of the digital technology they use. Click the link in the orange box below to download the report.
Our Digital Inclusion Hub features regular articles, podcasts, and webinars to help charities reach across the digital divide. Click here to learn more.
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